MARK STEINS

CHIPPING DOWN A TREE IS HARD WORK, ESPECIALLY WHEN USING A BLUNT KITCHEN KNIFE ➞ STRATEGISE FIRST! 

ABOUT

As a project leader I manage multidisciplinary project-teams of students, company representatives and experts to design innovative solutions to specific business challenges, using the Service Design methodology. I enjoy coaching and conducting research.

LIKES

  • Getting to know people
  • Exceeding expectations
  • Validation
  • Expert Role

EXPERTISE

  • Qualitative research
  • Quantitative research
  • Project Management
  • Analytical Thinking

FAVOURITE TOOLS

  • Customer Journeys
  • Divers research tools
  • Service Blueprints
  • Business Model Canvas

PERSONALITY

Passionate

Problem solver

Organizer

Cheerful

CONNECT

LATEST NEWS

Read the article “Resultaten onderzoek naar draagvlak tweetalig onderwijs bekend (NL)“

Read the article “Online hackathon helps companies move forward“

GOALS

Insuring quality – no matter what – getting the job done.

 

Passionate about my work & trying to get everyone on board.

 

Caring for people – Trying to put everyone into their strengths to create magic.

 

Having fun along the way!