Your current service is underperforming? Your competition has stepped up their game? Or you simply have customer centricity running through your organizations veins and want to provide the best service and value for your customers. With an innovation expedition we will guide your company through a design sprint to develop an answer to the most pressing business challenges. We will develop a customer-centric new or improved service, business model or complete customer experience together with you.
PRODUCTS AND SERVICES EXPIRE FASTER THAN EVER BEFORE, INDUSTRY BOUNDARIES ARE DISAPPEARING, SECTORS ARE BEING DISRUPTED. FUTURE PROOF COMPANIES CONSTANTLY CHALLENGE THEIR OWN BUSINESS MODEL, PUSHING THE BOUNDARIES IN THE INDUSTRY.
DISRUPT, OR BE DISRUPTED.
With our strategy expeditions we will guide your company through a strategic design sprint to develop your company’s future proof strategy. This strategy will be based on a solid research into your organisation and its context. Using several proven methodologies, like Imagineering, speculative futures and design thinking we will build a strategy that allows you to be agile and ready for the future.
A carefully selected multidisciplinary team from your organization
An experienced project leader from SSF
A professional Service Designer of SSF
The best students – carefully recruited for you by SSF
Academic experts, PHD-students or professors from Maastricht University doing research in a field relevant to your business challenge
Head of Service Science Factory
T +31 6 28 29 02 74
E s.janssen@maastrichtuniversity.nl