ONLINE TRACK

GROW YOUR INNOVATION CAPACITY

Globalisation and digitalisation are changing the rules of the game; making it hard for established players to differentiate themselves in the market. Developing new and improved services and products is essential for companies in any industry.

Needless to say, your power to innovate is an important capacity to develop. We will grow your innovation capacity by introducing you to Design Thinking. A successful methodology to innovate.

At the end of this track you have developed an innovative mindset. You will master the necessary skills to apply a full design process, starting from business challenge to user-centric, innovation solutions to these business challenges. You will have expanded your toolbox and you will be fully equipped to innovate.

START DATE

On request

FORMAT

4 modules

INVESTMENT

On request

CERTIFICATE

UMIO | Maastricht University

SET UP

Our track consists of 4 modules that can each be followed separately or in a sequential order.
Each module is made so that in itself it will help you to progress in certain learning goals and certain elements in the complete innovation process.
All modules together help you to improve your innovation capacity maximally and apply the full innovation process.

OUR APPROACH

You can subscribe with your team to individual modules or to the complete track.

During each module you will learn in 3 different ways:

SELF-PACED ONLINE LEARNING (4 hours per week)

In our online learning platform you get access to the course material. Here you will have access to several videos, specifically recorded for the module. These videos you will need to watch before the start of each training topic. In addition you will get access to reading material specifically selected for the module and you will get assignments to perform before the start of the action based online sessions.

ACTION BASED ONLINE SESSION (3 hours per week)

You will log in into our weekly online training sessions via zoom where you will meet up with the innovation trainer and the other participants. Our believe is that you learn best by doing! Therefore our online sessions will not just be regular online training sessions but action-based workshop sessions where you apply the theory to practice immediately. With your team you will work on your own case. You will be actively coached by the innovation trainer.

These online sessions will take 3 hours and will happen once per week. In each online session also time will be reserved for Questions & Answers and reflection on the week.

ADDITIONAL COACHING

You can request additional coaching from the innovation trainer if needed.

CHOOSE YOUR MODULE

CUSTOMER UNDERSTANDING

CREATIVE THINKING

PROTOTYPING AND VALIDATION

VISUALISATION AND STORYTELLING

Interested to learn more?

► BROCHURE REQUEST

FOR WHOM IS THIS TRAINING INTENDED

You want to move forward, challenge the status quo, and constantly improve your business. You feel the urge to innovate, intrinsically, however you find yourself struggling because you:

Don’t know how?
Are held back by your organization’s processes or culture?

Your work profile demands you to:

Optimize the customer experience
Develop new products or services or serve new markets
Improve your team or department’s service level

And you are looking for ways to improve your personal skills to do this in a more effective and efficient way. You want to upgrade your innovation design skills and want to be up to date with the newest methods and tools.

WHAT IS SERVICE DESIGN?

Services are all around us. All objects perform a service, from a smartphone to interact with peers, to a dishwasher to get the dishes clean. Design is about the process, so it is not only looking at the output in the more traditional sense of design, but also the process of designing the new service. Gaby Odekerken and Damien Nunes discuss the meaning of service design in this WebTalk and the question of time as another key consideration of the process using the adage, fail early, learn fast!